We are committed to protecting your privacy. Authorized employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offenses for unauthorized actions against computer systems and data. We will
investigate any such actions with a view to prosecuting and/or taking civil
proceedings to recover damages against those responsible.

CONFIDENTIALITY

Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.

Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third
party or use your e-mail address for unsolicited mail. Any emails sent by
this Company will only be in connection with the provision of agreed services and products.

In using this website you are deemed to have read and agreed to the
following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy
Statement and Disclaimer Notice and any or all Agreements: "Client", “You”
and “Your” refers to you, the person accessing this website and accepting the Company's terms and conditions.

"The Company", “Ourselves”, “We” and
"Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the
Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the
Company’s stated services/products, in accordance with and subject to,
prevailing Canadian Law.

Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement

Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest
extent permitted by law, this Company:
! excludes all representations and warranties relating to this website and
its contents or which is or may be provided by any affiliates or any
other third party, including in relation to any inaccuracies or omissions
in this website and/or the Company’s literature; and
! excludes all liability for damages arising out of or in connection with
your use of this website. This includes, without limitation, direct loss,
loss of business or profits (whether or not the loss of such profits was
foreseeable, arose in the normal course of things or you have advised
this Company of the possibility of such potential loss), damage caused
to your computer, computer software, systems and programs and the
data thereon or any other direct or indirect, consequential and
incidental damages.
This Company does not however exclude liability for death or personal injury
caused by its negligence. The above exclusions and limitations apply only to
the extent permitted by law. None of your statutory rights as a consumer are
affected.
Availability
You are solely responsible for evaluating the fitness for a particular purpose of
any downloads, programs and text available through this site. Redistribution
or republication of any part of this site or its content is prohibited, including
such by framing or other similar or any other means, without the express
written consent of the Company. The Company does not warrant that the
service from this site will be uninterrupted, timely or error free, although it is
provided to the best ability. By using this service you thereby indemnify this
Company, its employees, agents and affiliates against any loss or damage, in
whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information. Additionally, for
systems administration, detecting usage patterns and troubleshooting
purposes, our web servers automatically log standard access information
including browser type, access times/open mail, URL requested, and referral
URL. This information is not shared with third parties and is used only within
this Company on a need-to-know basis. Any individually identifiable
information related to this data will never be used in any way different to that
stated above without your explicit permission.
Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies
to enable us to retrieve user details for each visit. Cookies are used in some
areas of our site to enable the functionality of this area and ease of use for
those people visiting. Some of our affiliate partners may also use cookies.
Links to this website
You may not create a link to any page of this website without our prior written
consent. If you do create a link to a page of this website you do so at your
own risk and the exclusions and limitations set out above will apply to your
use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are
linked to from this website. Opinions expressed or material appearing on such
websites are not necessarily shared or endorsed by us and should not be
regarded as the publisher of such opinions or material. Please be aware that
we are not responsible for the privacy practices, or content, of these sites. We
encourage our users to be aware when they leave our site & to read the
privacy statements of these sites. You should evaluate the security and
trustworthiness of any other site connected to this site or accessed through
this site yourself, before disclosing any personal information to them. This
Company will not accept any responsibility for any loss or damage in
whatever manner, howsoever caused, resulting from your disclosure to third
parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exists on all text
relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in Canada
and other countries. The brand names and specific services of this Company
featured on this web site are trade marked.
Communication
We have several different e-mail addresses for different queries. These, &
other contact information, can be found on our Contact Us link on our website
or via Company literature or via the Company’s stated telephone, facsimile or
mobile telephone numbers.
This company is registered in Canada at 7017 Fir Tree Drive, Mississauga,
ON, L5S
Force Majeure
Neither party shall be liable to the other for any failure to perform any
obligation under any Agreement which is due to an event beyond the control
of such party including but not limited to any Act of God, terrorism, war,
Political insurgence, insurrection, riot, civil unrest, act of civil or military
authority, uprising, earthquake, flood or any other natural or man made
eventuality outside of our control, which causes the termination of an
agreement or contract entered into, nor which could have been reasonably
foreseen. Any Party affected by such event shall forthwith inform the other
Party of the same and shall use all reasonable endeavours to comply with the
terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this
or any Agreement or the failure of either Party to exercise any right or remedy
to which it, he or they are entitled hereunder shall not constitute a waiver
thereof and shall not cause a diminution of the obligations under this or any
Agreement. No waiver of any of the provisions of this or any Agreement shall
be effective unless it is expressly stated to be such and signed by both
Parties.
General
The laws of Canada govern these terms and conditions. By accessing this
website you consent to these terms and conditions and to the exclusive
jurisdiction of the Canadian courts in all disputes arising out of such access. If
any of these terms are deemed invalid or unenforceable for any reason
(including, but not limited to the exclusions and limitations set out above), then
the invalid or unenforceable provision will be severed from these terms and
the remaining terms will continue to apply. Failure of the Company to enforce
any of the provisions set out in these Terms and Conditions and any
Agreement, or failure to exercise any option to terminate, shall not be
construed as waiver of such provisions and shall not affect the validity of
these Terms and Conditions or of any Agreement or any part thereof, or the
right thereafter to enforce each and every provision. These Terms and
Conditions shall not be amended, modified, varied or supplemented except in
writing and signed by duly authorised representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time
as it sees fit and your continued use of the site will signify your acceptance of
any adjustment to these terms. If there are any changes to our privacy policy,
we will announce that these changes have been made on our home page and
on other key pages on our site. If there are any changes in how we use our
site customers’ Personally Identifiable Information, notification by e-mail or
postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular
basis

These terms and conditions form part of the Agreement between the
Client and ourselves. Your accessing of this website and/or undertaking
of an Agreement indicates your understanding, agreement to and
acceptance, of the Disclaimer Notice and the full Terms and Conditions
contained herein. Your statutory Consumer Rights are unaffected.

We currently ship using Canada Post. 

Orders are shipped Expedited Parcel within 48 hours. Tracking is provided.

Weekend orders ship on Mondays.

Shipping prices are based on weight and size and may be adjusted after if necessary. Feel free to contact us if you have a concern about a shipping quote.

Shipping is prohibited where restricted.

Refunds are available within 7 days of purchase provided the item is new, unused and in original packaging. 

Shipping costs are not refundable.

Special ordered items are not refundable.

Instore Pickup Available within One Hour